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Elements and Performance Criteria

1. Determine the objectives
   • Access, interpret and apply safety and health investigation procedures and documentation and ensure the work activity is compliant
   • Determine the scope of the investigation. Ensure pre- and post-incident timeframe is consistent with all requirements
   • Determine the proposed investigation objectives from an analysis of the available information and factors
   • Test the proposed objectives and clarify the scope of the investigation
   • Ensure the final objectives and scope of the investigation will be achievable within available resources and authority constraints
2. Gather information
   • Maintain site security and integrity of evidence in accordance with all requirements
   • Plan and prepare for the systematic collection of information
   • Schedule information collection and completion to ensure minimum backtracking or repeat actions
   • Ensure methods used to collect and examine information, including interviewing and recording, meet all requirements
   • Collect, test and organise all appropriate information
3. Evaluate information
   • Assess and evaluate information for validity and reliability and organise as evidence to aid decision making
   • Undertake further research where information is unclear or inadequate, and rectify
   • Analyse the evidence to determine the cause(s) of the incident
   • Draw conclusion(s) based on agreed standard
   • Ensure the findings address the established factual objectives
4. Identify courses of action
   • Frame options for the courses of action
   • Ensure options are provided in a form which meets the audience requirements, can be easily understood and enables the selection of the most appropriate course of action
   • Ensure the course of action selected will resolve the issues and reduce the probability of recurrence
   • Ensure the selected course of action can be implemented in accordance with all requirements
5. Prepare and present investigation reports
   • Prepare investigation reports
   • Present written and graphical reports clearly and concisely in a format which can be readily understood
   • Present the reports to the required audience
   • Review the investigation process and pass recommendations for process changes and improvements to the appropriate authority

Performance Evidence

Evidence is required to be collected that demonstrates a candidate’s competency in this unit. Evidence must be relevant to the roles within this sector’s work operations and satisfy all of the requirements of the performance criteria of this unit and include evidence that the candidate:

locates and applies relevant legislation, documentation, policies and procedures

demonstrates completion of conducting safety and health investigations that safely, effectively and efficiently meets all of the required outcomes on more than one (1) occasion including:

determining objective and authority of the investigation

planning and organising activity to gather evidence

undertaking research to gather evidence

engaging others in the investigation process

questioning and actively listening to those involved in the investigation

correctly collecting and maintaining the integrity of evidence

identifying and/or confirming the linkages between factors and outcomes, causes and effects and direct/indirect causal relationships

drawing conclusions and identifying appropriate course of action to resolve issue

writing clearly, concisely and effectively report investigation outcomes and presenting the outcomes to others

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Knowledge Evidence

The candidate must demonstrate knowledge of conducting safety and health investigations:

topic or subject area which is the target for the investigation

theory of safety and health investigative research and analysis

symptoms and possible immediate effects of post-traumatic stress in an investigation situation

appropriate Industry context

site procedures and conventions related to safety and health investigations

site risk management processes and their applications

conventions and requirements for written communications, including report writing

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